Understanding Your Dashboard

Introduction

Welcome to our comprehensive walkthrough of StorageReach's Reputation Management Software! This guide is designed to equip you with the powerful tools and features necessary to effectively control your facility's online reputation. Whether you're looking to enhance customer satisfaction, attract new tenants, or stay competitive, this walkthrough will provide you with the essential strategies and insights to succeed. Join us on this journey to mastering your reputation with StorageReach!

Dashboard Overview

This top section of the dashboard provides a panoramic view of your portfolio, consolidating all your critical statistics for easy access and analysis. Here, you’ll find valuable insights at a glance, empowering you with the data you need to make informed decisions quickly.

Google Reviews Management

Dedicated entirely to your Google reviews, this section showcases the integration of your locations with your Google My Business (GMB) pages. You can easily monitor the total number of reviews across your portfolio, the average rating, the number of Google reviews acquired in the last 7 days, and the count of pending responses. It’s crucial to engage with these reviews promptly to maintain a positive online presence.

Performance Statistics

These statistics are generated from our end, offering a glimpse into your account performance. They include the total number of accounts you have, with the Google Linked number ideally matching to indicate full integration. Additionally, you'll find your total StorageReach ratings from the initial landing page, your average rating, the number of StorageReach ratings received in the last 7 days, and the count of ratings awaiting acknowledgment (further details on this later).

Facility-Level Breakdown

For a more granular view, the stats provide a detailed breakdown at the facility level, reflecting the metrics explained above. This allows managers to drill down into specific data points for each location, ensuring precise management of each facility’s reputation.

Conclusion

By utilizing StorageReach’s Reputation Management Software, you are equipped to take full control of your online reputation, ensuring that your storage facility stands out in a competitive market. This guide is your roadmap to optimizing your engagement with clients and enhancing your overall online visibility. Let StorageReach help you achieve and maintain an outstanding online reputation.